Frequently Asked Questions
Some of the most asked questions our sales team receives, please reach out to us for any additional help.
If you are looking for a specific product type, fill out the info sheet on that product on the website. If you have a custom request, please fill out the FREE ESTIMATE form. In either case, one of our sales reps will be in touch with a quote, including delivery to your address!
Yes! Our U.S. customers get the benefit of leveraging the U.S. Dollar against the CAD Dollar which results in a very cost-effective product. Our team also takes care of the cross-border brokerage and delivery to your destination, so you don’t need to worry about that.
We offer several different delivery options:
- Tilt decks: Tilt decks are self-unloading trucks that are designed to back into place, tilt the deck downwards and slide the container off the trailer. This is typically the most cost-effective self-unloading method but requires the most run space. 20’ tilt decks require about 60’ of run space whereas 40’ tilt decks require a minimum of 120’ of run space.
- HIAB Crane Truck: We offer a variety of crane trucks in various sizes. This option will allow us to get the shipping container into tighter areas and provides the benefit of lifting over obstacles like fences. It’s important for our team to understand exactly what you are trying to accomplish so we can arrange the right size crane.
- Flat Deck: Flat decks are typically the most cost-effective option, but they require the customer to have the proper equipment on site to offload.
Yes, payment is due prior to pick up. Once payment is received, we can issue a release# for you to pick up the container.